RESPONSIBLE GAMEPLAY POLICY
May 30, 2024
Flowplay, LLC. is fully committed to Responsible Gameplay to support our customers and provide resources and information to help them play responsibly on all types of gaming devices. The large majority of online gamers know their limits, stick to them, and have a fun experience; unfortunately, a minority of them may lose track of time and money spent while gaming.
What is "Problem Gambling"?
Problem Gambling is gambling behavior that causes disruption in a person's life, mentally, physically, socially, and work-related. "Problem Gambling" includes a progressive addiction characterized by increasing preoccupation with gambling, a need to bet more money more frequently, restlessness or irritability when attempting to stop, "chasing" losses, and loss of control with continued gambling in spite of serious, negative consequences. Underage gambling also represents a form of "Problem Gambling."
This year between 6 to 8 million American adults will meet criteria for problem gambling. Problem gambling has genetic and behavioral components; it is a mental health issue and public health issue. While the ultimate responsibility for an individual's gambling problem is their own, the gaming industry, including vendors, has a role in addressing this issue as well. Flowplay, LLC is committed to addressing problem gaming so this behavior does not harm our guests, our employees or our community.
How to Identify Problem Gambling
These 10 questions have been developed to help individuals determine whether they have a gambling problem:
Have you used your income or savings to gamble while letting bills go unpaid?
Have you ever gambled to escape from personal problems, or to relieve uncomfortable feelings such as guilt, anxiety, helplessness, or depression?
Have you lied to family members, friends, or others about how much you gamble, and/or about how much money you lost?
Has gambling created conflict and unhappiness in your relationships with family or friends? Has gambling caused problems for you at work or school?
Have you been preoccupied with thoughts of your gambling experiences, planning future gambling bets or ways of getting money to gamble with?
Independent Help Organizations
If you or someone you know answers "Yes" to any of these questions, consider seeking assistance from a professional regarding gambling behavior by calling the National Problem Gambling Helpline Network at 1-800-522-4700. This call is toll-free and confidential throughout the U.S. Because we care about you, Flowplay encourages you to please play responsibly and set limits before you start.